How it works
We built this because we found most other feedback tools to be too complicated to get started with.
Set a name, and the email you want feedback to be sent to.
Copy a single line of code. No coding required.
They click the button, fill the form, and submit.
Feedback lands in your inbox with all the details.
Setup in minutes, customize to match your brand, receive insights instantly. That's it.
Create beautiful feedback widgets in minutes. No coding required, just point, copy, and embed.
Match your brand with comprehensive styling options. Colors, shapes, make it yours.
Every feedback lands in your specified email inbox so you never miss a customer insight.
Everything you need to know about Userletters
Userletters is a simple feedback collection tool that helps you gather customer insights through customizable widgets that deliver feedback directly to your email inbox.
We built Userletters because most feedback tools are overly complicated and require extensive setup. Our tool focuses on simplicity - just create a project, embed one line of code, and start receiving feedback in your inbox. No dashboards to check, no complex workflows.
Key features include: Lightning-fast setup with no coding required, fully customizable widgets to match your brand, instant email delivery of all feedback, and the ability to use on multiple websites with a single account.
Choose Userletters if you want a hassle-free way to collect feedback without the complexity of traditional tools. It's perfect for developers and businesses who want to start gathering customer insights immediately without spending time on setup or learning new interfaces.
Benefits include: immediate setup in minutes, no need to check separate dashboards as feedback comes to your email, complete customization to match your brand, secure data handling, and the ability to respond to feedback directly from your email client.
Userletters offers a free plan to get you started, with premium plans available for advanced features and higher usage limits. Check our pricing page for the most up-to-date pricing information.
Simply create a project in your dashboard, copy the provided embed code (just one line), and paste it into your website's HTML. The widget will automatically appear and start collecting feedback immediately.
All feedback is delivered directly to the email address you specify when creating your project. You'll receive each piece of feedback as a formatted email with all the details and context.
Yes! You can fully customize the widget's appearance including colors, shapes, text, and positioning to perfectly match your brand and website design.
Since feedback is delivered to your email, you can reply directly from your email client if the customer provided their contact information. This keeps the conversation natural and within your existing workflow.
Absolutely. We use industry-standard encryption and security practices to protect your data. All feedback is transmitted securely and we never share your data with third parties.
Yes! You can create multiple projects within your account, each with its own widget and email destination. This makes it easy to manage feedback from different websites or products separately.